SUPPORT CENTER

Below FAQ are some common concerns from our costumers. The list is updated continuously.

If you have a question that is not listed below - please send us a message.

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SHIPPING & RETURNS (ORDERS)

You may return most new, unopened items within 14 days of delivery for a full refund. Please inspect your items for any issues immediately upon receipt. If you wish to return an item, ensure it remains unused and that the label is still attached to the clothing. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you wish to initiate a return, please follow these steps:

1. Contact us at admin@brzerk.com with your order number and a description of the issue.

2. Once your return is approved, we will provide you with a return shipping label (if applicable) and further instructions.

3. Return the item to the address we provide, making sure it is in its original condition with tags still attached.

4. Once we receive your returned item, we will process your refund or exchange.

ACCOUNT & DATA (SITE)

Use the folllowing link to recover your password:

Recover password

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