PRIVACY POLICY
Last Updated: 2026-01-09
At Brzerk ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website or make a purchase.
Shopify hosting: Our store is hosted on Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you. When you visit or make a purchase through our store, Shopify processes personal data to provide services to us and to you.
Shopify Network Intelligence / Enhanced Services (if enabled): If Shopify Network Intelligence is enabled for our store, Shopify may securely use customer data from our store together with customer data from other merchants to generate insights and provide advanced features (“Enhanced Services”). Your information may be shared with Shopify and other third parties (which can be located in other countries) to provide these services. Read Shopify’s consumer privacy policy: https://www.shopify.com/legal/privacy/consumers. If you are located in the EEA/UK/Switzerland, you can learn how to withdraw consent or object to Shopify’s processing for these Enhanced Services via Shopify’s privacy portal: https://privacy.shopify.com/.
1. Information We Collect
We collect personal information that you provide to us when you make a purchase, sign up for an account, or contact us. This may include:
- Identifiers/Contact information: Name, email address, phone number, shipping address, billing address.
- Payment/transaction data: Order details, purchase history, payment status and limited payment details from payment providers (we do not store full card numbers).
- Technical/usage data: IP address, device/browser type, cookie identifiers, and browsing behavior on our website.
- Customer communications: Messages you send to us, customer support history.
We may also receive personal data from third parties that help us provide our services, such as payment providers, shipping carriers (delivery updates), and apps or service providers integrated with our store (e.g., fraud prevention, analytics, marketing tools), to the extent applicable.
2. How We Use Your Information
- To process and fulfill orders, provide products/services, and manage payments and deliveries.
- To provide customer support and communicate with you about orders and requests.
- To operate, maintain, and secure our Site; prevent fraud and abuse.
- To personalize and improve your experience, including analytics and site performance.
- To send marketing communications where permitted by law and/or based on your consent where required (you can opt out at any time).
- To comply with legal obligations (e.g., accounting, tax, consumer protection) and enforce our terms.
3. Legal Basis for Processing Your Data (EEA/UK/CH – where applicable)
Where GDPR (or similar laws) apply, we rely on the following legal bases:
- Consent: For certain cookies/trackers and certain marketing activities where required.
- Contractual Necessity: To fulfill orders and provide services to you.
- Legal Obligation: To comply with applicable laws (e.g., accounting/tax).
- Legitimate Interests: To operate and improve our business (security, fraud prevention, analytics, service improvements), balancing your rights.
- Automated decision-making / profiling: We may use limited profiling to personalize your shopping experience (e.g., recommendations). We do not make decisions that produce legal effects or similarly significantly affect you solely by automated processing unless you are informed otherwise and any required safeguards are provided.
Whether you must provide data: Certain personal data is required to enter into and perform a purchase contract (e.g., delivery address and payment-related information). If you do not provide this information, we may be unable to complete your purchase or deliver your order.
4. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., accounting and tax laws). If you request deletion, we will do so unless we have a legal obligation or another legitimate reason to retain it.
5. Your Rights
Your privacy rights depend on where you live. In general (subject to applicable law), you may have the right to access, correct, delete, or receive a copy of your personal data, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.
For region-specific rights (GDPR, California/CCPA-CPRA, Brazil/LGPD, Japan/APPI), see Section 12.
How to submit a request: Email admin@brzerk.com with the subject line “Privacy Request”. We may need to verify your identity before fulfilling your request.
6. Data Sharing
We may share personal data with third parties in the following situations:
- Shopify: Our store is hosted on Shopify, and Shopify processes personal data when you visit and purchase from our store (see Section 0).
- Service Providers: Payment processors, shipping companies, IT providers, customer support tools, fraud prevention services, analytics/marketing providers (where applicable).
- Legal Requirements: To comply with law, protect our rights, or cooperate with authorities.
- Business Transfers: In a merger, acquisition, or sale of assets.
- Product reviews authenticity: We may take reasonable steps to verify reviews are submitted by genuine customers.
Targeted advertising / “sale” or “sharing” (where defined by law): We do not sell personal information for money. However, depending on how our cookies/advertising tools are configured (e.g., pixels/tags), some disclosures of identifiers and online activity data to advertising partners may be considered “sharing” or “selling” under certain laws. Where applicable, you can opt out by contacting us at admin@brzerk.com and/or through applicable platform controls (see Section 12.2).
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, improve our services, and (where applicable) support marketing. Some cookies require your explicit consent before being placed on your device. You can give or withdraw consent via the cookie banner (where available) or by adjusting your browser settings. Disabling non-essential cookies may limit certain website functionalities.
8. Data Security
We take appropriate technical and organizational measures to safeguard personal data. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
We may transfer personal data to countries outside your country of residence, including outside the EEA. Where required by law, we use appropriate safeguards (such as Standard Contractual Clauses, adequacy decisions, or other lawful mechanisms). You can request more information by contacting us (Section 11).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version and update the “Last Updated” date.
11. Contact Information
- Email: admin@brzerk.com
- Postal address: Gyllenkrooksgatan 3, Sweden
- Website: https://www.brzerk.com
By using our Site, you acknowledge that you have read this Privacy Policy. Where we rely on your consent (e.g., certain cookies/marketing), we will request it separately and you can withdraw it at any time.
In compliance with the Digital Services Act (DSA), we provide a dedicated contact point for reporting illegal content or product listings via admin@brzerk.com.
12. Region-Specific Disclosures
12.1 EEA/UK/Switzerland (GDPR)
If you are located in the EEA/UK/Switzerland, you have rights including access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with a supervisory authority. For Sweden, this is IMY: https://www.imy.se/.
12.2 California (CCPA/CPRA)
If you are a California resident, you may have the right to (i) know/access the personal information we collect, use, disclose, and share; (ii) delete personal information (subject to exceptions); (iii) correct inaccurate personal information; (iv) opt out of the “sale” or “sharing” of personal information (as defined by law); and (v) not be discriminated against for exercising your rights.
Submitting requests: Email admin@brzerk.com with subject “California Privacy Request”. We will verify your request (e.g., by matching information to your recent transactions/communications). You may use an authorized agent where permitted; we may require proof of authorization.
Opt-out (Do Not Sell or Share): If our disclosures of identifiers/online activity to advertising partners are considered a “sale” or “sharing,” you can opt out by submitting a request using the method above. We also aim to honor user-enabled opt-out preference signals (such as Global Privacy Control) where legally required and technically feasible.
Categories collected (past 12 months): Identifiers (name, email, IP), personal records/transaction information (orders, payment status), internet or other electronic network activity (device/cookie IDs, browsing on our Site), geolocation derived from IP (approximate), and customer communications.
Sources: Directly from you; automatically from your browser/device; from service providers (payments, shipping, fraud/analytics) where applicable.
Business purposes: Operating the Site; fulfilling orders; payments and deliveries; customer support; security and fraud prevention; analytics and service improvements; marketing where permitted.
Categories disclosed: We may disclose the above categories to service providers (payments, shipping, IT, fraud prevention, analytics/marketing where applicable) to operate our business.
Sensitive personal information: We do not intentionally collect “sensitive personal information” for the purpose of inferring characteristics. Payment card details are handled by payment processors.
12.3 Brazil (LGPD)
If you are located in Brazil, the Brazilian General Data Protection Law (LGPD) may apply. Under LGPD, you may have rights to confirm processing, access, correct, anonymize/block/delete, portability, information about sharing, and to revoke consent (subject to legal bases and exceptions).
Encarregado (DPO/contact): You can contact our privacy contact at admin@brzerk.com.
12.4 Japan (APPI)
If you are located in Japan, the Act on the Protection of Personal Information (APPI) may apply. We specify and use personal information for the purposes described in Section 2. We take steps to ensure appropriate handling when providing personal data to third parties, including in cross-border contexts, as required by APPI. For inquiries and requests, contact admin@brzerk.com.
12.5 Other jurisdictions
Other privacy laws may also apply depending on your location (e.g., additional U.S. state privacy laws). We will respond to valid requests in accordance with applicable law.
