PRIVACY POLICY
Last Updated: 2026-08-24
At Brzerk ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal data when you visit our website, interact with us, or make a purchase.
For the purposes of applicable data protection laws, including the General Data Protection Regulation ("GDPR"), Brzerk is the controller of personal data where we determine the purposes and means of processing.
Shopify hosting: Our store is hosted on Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you. When you visit or make a purchase through our store, Shopify processes personal data to provide services to us and to you.
Shopify may process personal data as a service provider or processor on our behalf. Depending on the Shopify services and features we use, Shopify may also process certain personal data for its own purposes as described in Shopify's applicable privacy documentation.
Shopify Network Intelligence / Enhanced Services (if enabled): If Shopify Network Intelligence is enabled for our store, Shopify may securely use customer data from our store together with customer data from other merchants and Shopify to generate insights and provide advanced features ("Enhanced Services"). Your information may be shared with Shopify and other third parties, which may be located in other countries, to provide these services.
Read Shopify's consumer privacy policy: https://www.shopify.com/legal/privacy/consumers. If you are located in the EEA, UK, or Switzerland, you can learn how to withdraw consent or object to Shopify's processing for these Enhanced Services via Shopify's privacy portal: https://privacy.shopify.com/.
1. Information We Collect
We collect personal information that you provide to us when you make a purchase, sign up for an account, contact us, or otherwise interact with our Site. This may include:
- Identifiers/Contact information: Name, email address, phone number, shipping address, billing address, and other contact information you provide.
- Payment/transaction data: Order details, purchase history, transaction amounts, payment status, refunds, and limited payment-related information received from payment providers. We do not intentionally store full payment card numbers.
- Account information: Information associated with an account you create or use on our Site, where applicable.
- Technical/usage data: IP address, device and browser type, operating system, cookie identifiers, pages visited, interactions with our website, and other browsing or usage information.
- Customer communications: Messages you send to us, customer support history, reviews, inquiries, and other communications.
We may also receive personal data from third parties that help us provide our services, such as payment providers, shipping carriers, delivery providers, fraud prevention services, analytics providers, marketing providers, Shopify, and other apps or service providers integrated with our store, to the extent applicable.
2. How We Use Your Information
- To process and fulfill orders, provide products and services, manage payments, returns, refunds, and deliveries.
- To provide customer support and communicate with you about orders, products, requests, and other service-related matters.
- To operate, maintain, secure, and improve our Site, systems, products, and services.
- To detect, prevent, and investigate fraud, abuse, unauthorized activity, and security incidents.
- To personalize and improve your experience, including analytics, product recommendations, and site performance where applicable.
- To send marketing communications where permitted by law and/or based on your consent where required. You can opt out of marketing communications at any time.
- To comply with legal obligations, including accounting, tax, consumer protection, product safety, and other applicable laws.
- To establish, exercise, or defend our legal rights and respond to legal claims or disputes.
3. Legal Basis for Processing Your Data (EEA/UK/CH – where applicable)
Where GDPR or similar data protection laws apply, we rely on one or more of the following legal bases:
- Consent: For certain cookies, tracking technologies, and marketing activities where consent is required by law.
- Contractual Necessity: To process and fulfill your order, provide products or services, arrange delivery, process payments, and provide customer support related to your purchase.
- Legal Obligation: To comply with applicable laws, including accounting, tax, consumer protection, product safety, and other legal requirements.
- Legitimate Interests: To operate and improve our business, maintain security, prevent fraud, improve our services, analyze Site usage, and protect our legal rights, provided that these interests are not overridden by your rights and freedoms.
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Whether you must provide data: Certain personal data is required to enter into and perform a purchase contract, such as your name, delivery address, and payment-related information. If you do not provide the required information, we may be unable to complete your purchase or deliver your order.
Automated decision-making / profiling: We and our service providers may use limited automated processing for purposes such as fraud prevention, security, analytics, product recommendations, or personalization. We do not intentionally make decisions based solely on automated processing that produce legal effects or similarly significant effects on you unless you are informed otherwise and any safeguards required by applicable law are provided.
4. Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Order and transaction information may be retained for as long as necessary to fulfill the purchase contract and thereafter for periods required by applicable accounting, tax, consumer protection, or other legal obligations.
Customer communications may be retained for as long as reasonably necessary to handle your request, resolve disputes, establish or defend legal claims, or comply with legal obligations.
Account information may be retained for as long as your account remains active or as otherwise necessary to provide the relevant services.
Marketing information may be retained until you unsubscribe, withdraw consent, object to the relevant processing, or the information is no longer necessary for the relevant purpose.
Technical, cookie, and analytics data may be retained according to the settings and retention periods of the relevant services or for as long as reasonably necessary for security, analytics, and operational purposes.
If you request deletion, we will delete or anonymize your personal data where legally possible. We may retain information where we have a legal obligation or another lawful basis to do so.
5. Your Rights
Your privacy rights depend on where you live and which laws apply to the processing of your personal data. Subject to applicable law, you may have the right to access, correct, delete, restrict, or receive a copy of your personal data. You may also have the right to object to certain processing and to withdraw consent where processing is based on consent.
For region-specific rights, see Section 12.
How to submit a request: Email admin@brzerk.com with the subject line "Privacy Request". We may need to verify your identity before fulfilling your request.
We will respond to valid privacy requests within the time period required by applicable law. We may refuse or limit a request where permitted or required by law.
6. Data Sharing
We may share personal data with third parties in the following situations:
- Shopify: Our store is hosted on Shopify, and Shopify processes personal data when you visit and purchase from our store. See the Shopify information above.
- Service Providers: Payment processors, shipping and delivery companies, IT providers, customer support tools, fraud prevention services, analytics providers, marketing providers, and other service providers that help us operate our business.
- Professional advisers: Accountants, auditors, insurers, legal advisers, and other professional service providers where necessary.
- Legal Requirements: To comply with applicable law, legal processes, regulatory requests, or to protect our rights, customers, business, or the public.
- Business Transfers: In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.
- Product reviews authenticity: We may take reasonable steps to verify that reviews are submitted by genuine customers and to prevent fraudulent or misleading reviews.
Targeted advertising / "sale" or "sharing" (where defined by law): We do not sell personal information in exchange for money. However, depending on how our cookies, advertising, analytics, or other tracking tools are configured, certain disclosures of identifiers and online activity data to advertising or analytics partners may be considered "sharing," "selling," or targeted advertising under certain privacy laws. Where applicable, you may opt out through available privacy or cookie controls or by contacting us at admin@brzerk.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Site, remember preferences, analyze usage, improve our services, maintain security, and, where applicable, support marketing and advertising.
Some cookies are strictly necessary for the operation of the Site. Other cookies or tracking technologies may require your explicit consent before they are placed on your device, depending on applicable law.
You can give, refuse, or withdraw consent through our cookie banner or privacy settings where available. You can also manage cookies through your browser settings. Disabling non-essential cookies may limit certain website functionalities.
8. Data Security
We take appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
We may transfer or allow access to personal data in countries outside your country of residence, including outside the EEA.
Where required by applicable law, we use appropriate safeguards for international transfers, such as European Commission adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.
You can request more information about relevant international data transfers and applicable safeguards by contacting us using the information in Section 11.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or data processing practices.
When we make changes, we will post the revised version on this page and update the "Last Updated" date. Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.
11. Contact Information
- Email: admin@brzerk.com
- Postal address: Gyllenkrooksgatan 3, Sweden
- Website: https://www.brzerk.com
By using our Site, you acknowledge that you have read this Privacy Policy. Where we rely on your consent, such as for certain cookies, tracking technologies, or marketing activities, we will request that consent separately where required by applicable law.
12. Region-Specific Disclosures
12.1 EEA/UK/Switzerland (GDPR)
If you are located in the EEA, UK, or Switzerland, you may have rights including access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent where applicable. You may also have the right to lodge a complaint with a data protection authority.
For Sweden, the relevant supervisory authority is the Swedish Authority for Privacy Protection (IMY): https://www.imy.se/.
If you are located elsewhere in the EEA, you may generally contact the data protection authority in your country of residence, place of work, or the place where you believe an infringement occurred.
12.2 California (CCPA/CPRA)
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our processing, you may have rights to know/access, delete, correct, and opt out of certain processing, including certain "sales," "sharing," or targeted advertising as defined by applicable law. You may also have the right not to be discriminated against for exercising applicable privacy rights.
Submitting requests: Email admin@brzerk.com with the subject "California Privacy Request". We may verify your request as permitted or required by law.
Opt-out: Where applicable, you may opt out of certain "sales," "sharing," or targeted advertising through available privacy controls or by contacting us using the information above. We aim to honor user-enabled opt-out preference signals, such as Global Privacy Control, where legally required and technically feasible.
Categories collected: Depending on how you interact with our Site, we may collect identifiers, contact information, transaction information, internet or other electronic network activity, approximate location derived from IP address, and customer communications.
Sources: Directly from you; automatically from your browser or device; and from service providers such as payment, shipping, fraud prevention, analytics, and other service providers where applicable.
Business purposes: Operating the Site; fulfilling orders; processing payments and deliveries; customer support; security and fraud prevention; analytics and service improvements; and marketing where permitted.
Categories disclosed: We may disclose applicable categories of personal information to service providers such as payment processors, shipping providers, IT providers, fraud prevention providers, analytics providers, and marketing providers where applicable.
Sensitive personal information: We do not intentionally collect sensitive personal information for the purpose of inferring characteristics about you. Payment card details are handled by payment processors.
12.3 Brazil (LGPD)
If you are located in Brazil, the Brazilian General Data Protection Law (LGPD) may apply. Subject to applicable law and exceptions, you may have rights including confirmation of processing, access, correction, anonymization, blocking, deletion, portability, information about sharing, and withdrawal of consent.
Privacy contact: You can contact us regarding privacy requests at admin@brzerk.com.
12.4 Japan (APPI)
If you are located in Japan, the Act on the Protection of Personal Information (APPI) may apply. We use personal information for the purposes described in this Privacy Policy and take reasonable steps to ensure appropriate handling when providing personal data to third parties, including in cross-border contexts, where required by applicable law.
For inquiries and requests, contact admin@brzerk.com.
12.5 Other Jurisdictions
Other privacy laws may apply depending on your location and circumstances, including additional U.S. state privacy laws and other national or regional data protection laws.
Where such laws apply to our processing of your personal data, we will respond to valid requests and provide applicable rights and disclosures in accordance with the law.
