TERMS OF SERVICE
Last Updated: 2026-08-24
Welcome to Brzerk ("we", "us", "our"). By accessing or using our website (the "Site") and purchasing our products, you agree to abide by the following Terms of Service ("Terms"). Please read these Terms carefully before using the Site or placing an order. If you do not agree with any part of these Terms, please do not use our Site or services.
1. Acceptance of Terms
By accessing or using this Site, you confirm that you have read, understood, and agree to be bound by these Terms and any applicable law or regulation. If you do not agree to these Terms, do not use the Site.
2. Changes to Terms
We reserve the right to modify or update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Changes will apply from the date they are published unless otherwise stated. Your continued use of the Site after changes have taken effect constitutes acceptance of the updated Terms, except where applicable law requires your express consent or provides otherwise.
3. User Accounts
To make a purchase on our Site, you may be required to create an account. You are responsible for providing accurate, current, and complete information and for keeping your account login information confidential. You must notify us promptly of any suspected unauthorized use of your account. Nothing in this section limits any rights or remedies you may have under applicable law.
4. Product Information and Availability
We strive to display accurate product information, including descriptions, images, pricing, sizing, and availability. However, minor differences in appearance, colour, or other non-material characteristics may occur due to factors such as screen settings or manufacturing variations.
If we discover an obvious error in product information or pricing, we reserve the right to correct the error and, where legally permitted, cancel or correct affected orders. We will contact you if a correction or cancellation materially affects your order and will provide any refund required by applicable law.
All prices are subject to change before an order is placed. Price changes will not affect orders that have already been accepted, except in the case of an obvious pricing error or where otherwise permitted by applicable law.
5. Order Acceptance and Payment
By placing an order on the Site, you make an offer to purchase the selected products under these Terms. An order confirmation does not necessarily constitute acceptance of your order unless clearly stated otherwise. We reserve the right to refuse or cancel an order where legally permitted, including where a product is unavailable, where there is an obvious error in pricing or product information, or where we reasonably suspect fraud or unauthorized activity.
Payment must be made using one of the payment methods made available on the Site. Where an order is cancelled after payment has been taken, any applicable refund will be issued in accordance with applicable law and the terms of the relevant payment provider.
6. Shipping and Delivery
We will process and ship your order as soon as reasonably possible. Estimated delivery times, shipping costs, and available delivery methods will be presented before you complete your purchase and/or at checkout.
Delivery times may be affected by circumstances beyond our reasonable control. However, nothing in these Terms limits your statutory rights in the event of delayed or non-delivery of an order.
7. Returns, Exchanges, Right of Withdrawal and Consumer Rights
We accept returns and exchanges on products that meet the criteria set out in our Return Policy. Please refer to our Return Policy for detailed information about returns, exchanges, refunds, and the right of withdrawal.
If you are a consumer and your purchase is made remotely, for example online, you may have a statutory right of withdrawal, typically 14 days from the day you or a third party designated by you receives the goods, subject to applicable legal exceptions.
Nothing in our Return Policy or these Terms limits your statutory rights, including your right to make a complaint regarding goods that are defective or otherwise not in conformity with the contract under applicable consumer protection laws.
8. Product Safety
We aim to ensure that products offered through the Site comply with applicable product safety and consumer protection requirements. Where required by law, relevant product identification, manufacturer or responsible economic operator information, warnings, safety information, and instructions will be provided with or in connection with the relevant product.
If you believe that a product purchased from us presents a safety risk, please contact us promptly using the contact information provided below.
9. Intellectual Property
All content on the Site, including logos, designs, images, text, graphics, product names, and other materials, is owned by or licensed to Brzerk and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or otherwise use such content without our prior written consent, except where permitted by applicable law.
10. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which can be found here. By using our Site, you acknowledge that your personal information will be processed as described in our Privacy Policy and in accordance with applicable data protection laws.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited, including liability arising under mandatory consumer protection, product safety, or other applicable laws.
To the fullest extent permitted by law, Brzerk shall not be liable for indirect, incidental, special, or consequential losses or damages arising from the use of the Site or our products. Any limitation of liability applies only to the extent permitted by applicable law and does not affect any statutory rights you may have as a consumer.
12. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold Brzerk, its affiliates, officers, directors, employees, and agents harmless from claims, damages, losses, liabilities, and reasonable expenses arising directly from your unlawful use of the Site or your material violation of these Terms.
This section does not apply to the extent that a claim arises from our own negligence, misconduct, breach of contract, or other circumstances for which we are legally responsible.
13. Prohibited Conduct
You agree not to use the Site for any unlawful purpose or in a manner that could harm, abuse, harass, or discriminate against others. You must not interfere with the operation or security of the Site or attempt to gain unauthorized access to any part of the Site, its systems, accounts, or data.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sweden.
If you are a consumer, nothing in these Terms affects any mandatory rights or protections available to you under applicable consumer protection laws. Where mandatory laws of your country of residence provide you with greater protection, those mandatory provisions may also apply.
15. Dispute Resolution (Consumers)
If you have a complaint, please contact us first and we will try to resolve the matter quickly and fairly.
If we cannot resolve the dispute, you may be entitled to submit the matter to an alternative dispute resolution body, such as the Swedish National Board for Consumer Disputes (ARN), where applicable, and/or bring a claim before a competent court.
Nothing in these Terms prevents you from exercising any right to seek a remedy through the courts or other dispute resolution bodies available under applicable law.
ARN: https://www.arn.se/
16. Ranking and Transparency
Where products are presented in a particular order, their ranking may be influenced by factors such as relevance, popularity, availability, price, new arrivals, or other characteristics relevant to the presentation of products. We do not use paid placement or other forms of paid ranking unless this is clearly identified.
17. Force Majeure
We are not liable for a failure or delay in performing our obligations where the failure or delay is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, civil unrest, government action, labor disputes, interruptions in transportation or supply chains, or major technological failures.
This does not affect any rights that cannot be excluded under applicable law.
18. Contact Information
If you have any questions, complaints, or concerns regarding these Terms, please contact us at:
- Email: admin@brzerk.com
- Address: Gyllenkrooksgatan 3, Sweden
By using our Site or purchasing our products, you acknowledge that you have read and agree to these Terms of Service.
